1. KEEP Support
  2. Technical Support

I forgot my login email / password, what should I do?

Forgot your login email or password? Don't worry, we've got a solution for each:

For the login email, if you can't remember which one you used, kindly email us at support@discoverkeep.com with your name, and we'll gladly assist you.

If you forgot your password, follow these simple steps:

  1. Open the KEEP app and press 'SIGN IN' 
  2. Press 'FORGOT PASSWORD?', then enter your email and press "RESET PASSWORD" 
  3. Check your email inbox (please allow up to five minutes for the email to arrive, and check your spam folder!).
  4. Back in the KEEP app, enter the code provided in the email, and choose a new password.
If you have any questions or need further guidance, feel free to reach out to us at support@discoverkeep.com. We're here to help!