I've placed an order but haven't received my confirmation email.

Excited about your upcoming order? We're just as thrilled! Here's what to expect:

Once your order is on its way, we'll send you an email within 24 hours. It will include a tracking number. 

Simply click on the tracking number in the email, and you'll be able to follow your KEEP's journey right to your doorstep. Happy tracking!

If you haven't received a confirmation email after 24 hours, please email us at orders@discoverkeep.com with your name and we'll be happy to help!