WiFi playing hide and seek with your KEEP? Let's fix that!
- Start by completely closing the app
- Open the app again, sign in, then tap on the WiFi icon at the top of the home screen
- Enter your WiFi details manually, making sure it's a 2.4Ghz connection.
Still no luck? Let's try a reboot.
- Hold the button on the back near the power cord for 10 seconds or until the display turns off
- Wait for the device to restart (the display will turn back on once its ready)
- Give the first steps 1-3 another go.
If you're still having trouble, don't hesitate to reach out to our support team at email@example.com. We're here to help!