1. KEEP Support
  2. Technical Support

What do the different colors of the led ring on my KEEP mean?

Wondering about the LED light colors on your device? Here's what they mean:

  • Blue: Bluetooth pairing in progress
  • Red: Error / Lid Stalled
  • Green: Startup OK / Action completed successfully
  • White: Motor is moving

If your KEEP is stuck on one color, try rebooting it by holding the button on the back for 10 seconds or until the display turns off.

If the issue persists, reach out to us at support@discoverkeep.com, and we'll be happy to assist you!